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Assignment 3-

Scenario 1

Geeta gets a discount coupon for a store. So she goes to that store and picks out some clothes for her seven year old niece.

(At the billings counter)

Geeta:

Excuse me; I wanted to ask you if you accept this coupon?

Manager:

Yes ma’am, we do. But it’s only applicable on minimum purchase of Rr.500.

Geeta:

Ok. So I want to use this coupon. Could you please make the bill?

Manager:

Yes ma’am. Sure. Give me a minute.

(She is waiting patiently while he makes the bill)

Here it is. Your bill is Rs. 800. Are you paying by cash or card?

Geeta:

I will pay by cash.

(She gives him the money.)

Manager:

Thank You Ma’am! Here is your bill. Visit Again.

(She takes the bill and leaves. The dress is not the right size and it’s too small for her niece. So the next day she comes back to the shop)  

Manager:

Hello Ma’am how can help you?

Geeta:

I need to get this dress changed as it’s small for my niece.

Manager:

Can I see your bill please?

(Geeta hands shows the bill to the manager)

Sorry ma’am we have a no exchange policy on clothes bought with the coupons.

Geeta:

What!  You are telling me now! You should have told this to me before. This is not right.

Manager:

I am really sorry ma’am, but now we can’t help it.

(Geeta gets furious and leaves the store.)

Scenario 2

Geeta gets a discount coupon for a store. So she goes to that store and picks out some clothes for her seven year old niece.

(At the billings counter)

Geeta:

Excuse me; I wanted to ask you if you accept this coupon?

Manager:

Yes ma’am, we do. But it’s only applicable on minimum purchase of Rr.500.

Geeta:

Ok. So I want to use this coupon. Could you please make the bill?

Manager:

Yes ma’am. Sure. Give me a minute.

(She is waiting patiently while he makes the bill)

Here it is. Your bill is Rs. 800. But mam I would like to inform you that, if you are using this coupon you can’t exchange the dress because we have no exchange policy for the coupons.

Geeta:

If that the case then can you keep this dress aside. I am not sure about my niece’s size. So its better that I get her here tomorrow so she can try it out before I buy it.

Manager:

Sure ma’am.  Thank you. Visit again.

(Next day she gets her niece and buys that dress after the trial so she doesn’t have to get it

changed.)

Role of Empathy

Assignment 2-

Empathy is the quality of experiencing the feelings, thoughts and experiences of others as embodying another person’s state of being. It means to try and find a solution of a problem by putting ourselves into the troubled person shoes. Until the problem doesn’t seep into us we can never really solve the problem. Like as a designer when I am creating a floor mat for kids, my first and the last design vary a lot because in the starting I am only thinking about it from a designer’s point of view. But when I observe the kids and try to understand them well, then the design improves and it becomes better than the first

But sometimes it may be about not embodying empathy. Its good if a designer embodies empathy and makes his designs accordingly but it’s not always possible because many a times the products are made to give an aesthetic appeal rather than for any productive use.

Earle Dickson invented band aid in 1920 for his wife Josephine Dickson, who frequently cut and burned herself while cooking.so it’s a nice example of embodies empathy.

Empathy involves awareness and understanding of others’ feelings as opposed to one’s own. But not all the time it’s same. Sometimes he might create something for himself which might or might not be useful for others or is aesthetically appealing but not useful at all which is like anti altruism.

Because when you do something for yourself or for someone we always get something back as a reward which can be anything but always self-satisfaction. So I think there is nothing as selfless exists. Because when we give away something that we don’t want, at first place it may not be selfish but may not be selfless either. When we walk on the road we see many beggars, and we feel sad so we do something for them. Donating something is selfless but we are getting self-satisfaction out of that so it’s again selfish only. At the end unconsciously everybody is selfish.

Every kind of designer is empathetic at the end. Empathy plays a very important role in everything. So it’s not only architect or graphic designer but any designer. Everyone solves their problem; find their ways by its own. So for every designer empathy plays an important role.    

Sefl Oriented Creation

Power Point Presentation- Self Oriented Creations

Assignment 1

As we saw in the presentation, self-oriented creation means an individual performing an action which is at a cost to them. In short creation which is created to satisfy our own desire or to achieve goals. Many of these creations are mostly problem solving solutions. The part of distribution or thinking about others whether it is useful to others or not, comes next. So at the end it’s for self-satisfaction.

It is pure creation of a single mind which may or may not fulfil other’s needs, but yours. To invent anything first we have to be self-satisfied with own design and without fulfilling our own need we can’t invent anything. It means self-oriented creation is the backbone of the world.